Privacy policy

Hospitality World is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Site.

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Information We Collect Includes:

  • Contact Details: Name, billing address, shipping address, email address, and phone number.

  • Order Information: Items purchased, payment details (credit/debit card numbers), and transaction history.

  • Device Information: IP address, browser type, time zone, and cookie data to help the Site load correctly and perform analytics.

  • Customer Support Info: Information you choose to provide when contacting us.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

  • Product Fulfillment: Processing your payment, shipping your order, and sending you order confirmations and invoices.

  • Communication: Communicating with you regarding your order or answering your questions.

  • Screening: Screening our orders for potential risk or fraud.

  • Marketing: When in line with the preferences you have shared with us, providing you with information or advertising relating to our products.

  • Improvement: Using device analytics to optimize our Site and improve your shopping experience.

3. Sharing Personal Information

We value your privacy and only share your Personal Information with trusted service providers to help us provide our services and fulfill our contracts with you, as described above.

  • Service Providers: We work with industry-leading processors and logistics partners (such as payment gateways and shipping carriers) to ensure your orders are delivered securely and efficiently.

  • Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application.

  • Compliance with Laws: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. International Data Transfers

Please note that your information may be transferred to and processed in countries outside of the country you live in, including the United States and other locations where our manufacturing and logistics partners operate. We ensure that such transfers are conducted in compliance with applicable laws to ensure your data remains protected.

5. Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

  • Access & Deletion: You have the right to request access to or deletion of your personal data.

  • Opt-Out: You may opt out of targeted advertising or marketing communications at any time by using the "unsubscribe" link in our emails or contacting us directly.

To exercise these rights, please contact us through the contact information below.

6. Security & Retention

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail using the details provided below:

Email: info@hospitalityworld.us

Address: 38610 Warren Road, Westland, MI, 48185, United States