FAQs

About Our Products & Pricing

How are your prices so low compared to other stores?

We operate on a factory-direct model. By cutting out importers, distributors, and retail showrooms, we remove the traditional markups and pass those savings directly to you.

Are your products high-quality?

Absolutely. We partner with manufacturers who produce goods for top global brands. You are getting the same high-quality materials and craftsmanship, just without the brand-name price tag.

Orders & Shipping

Where is my order coming from?

We are a USA-based company, but we ship from global fulfillment centers to keep prices low. Your order may ship from our domestic warehouse or directly from our manufacturing partners overseas.

Why did I only receive part of my order?

To speed up delivery, we sometimes ship items separately as soon as they are ready. Don't worry, the rest of your order is on its way!

Can I cancel or change my order?

We process orders very quickly. If you need to make changes, please email us within 12 hours of placing your order. Once the order has been processed by the warehouse, we cannot make changes.

Payments & Security

Is my payment information safe?

Yes. We use industry-standard encryption and secure payment gateways (like Stripe/PayPal) to ensure your personal and financial information is 100% protected.

Services for Your Convenience

Money Back Guarantee

We stand behind our products. If you are not completely satisfied, return your order within 14 days for a full refund.

100% Safe & Secure Checkout

Your information is important to us, so we use secure payment gateways to keep your data protected.

Standard Shipping Worldwide

We offer fast and reliable delivery across the globe, ensuring your order reaches you on time.

24/7 online support

Our team is available around the clock to help you with any questions or issues you may have.